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Appendix D Troubleshooting and Common Questions
© National Instruments Corporation D-3 Serial Hardware and Software for Windows
5. Choose the Uninstall... option.
6. In the Confirm Device Removal dialog box, click on the OK button
to remove the hardware information, or click on the Cancel button to
cancel your request.
7. ClickontheScan for Hardware Changes icon at the top of the
Device Manager window.
8. Windows 2000 should automatically detect your hardware and display
the Found New Hardware Wizard. Complete the wizard by clicking
Next in each window and then Finish.
Troubleshooting Diagnostic Messages
This section lists possible error messages returned by the diagnostic utility,
along with solutions.
No National Instruments Serial Port Found or
Diagnostic Utility Does Not Show All Installed Ports
If the
No National Instruments serial port found
error message
appears or the diagnostic utility does not show all the ports you installed,
follow all the steps in the Forcing Windows to Detect Your Hardware
section above.
Address Test Failed
If the
address test failed, Interrupt test cannot be
performed
error message appears, you might have an address conflict
with legacy boards in your system. To solve this problem, change the base
addresses assigned to your legacy boards and refer to the Resolving
Resource Conflicts with Legacy Boards section.
Interrupt Test Failed
If the
Interrupt test failed
error message appears, you might have
an IRQ conflict with legacy boards in your system. To solve this problem,
change the IRQ level assigned to your legacy boards and refer to the next
section, Resolving Resource Conflicts with Legacy Boards.
- Serial Hardware and 1
- Software for Windows 1
- User Manual 1
- Important Information 3
- Compliance 4
- Chapter 4 7
- Chapter 3 7
- Contents 10
- About This Manual 12
- Related Documentation 13
- FIFOs, National Semiconductor 14
- EXAR Corporation 14
- Introduction 15
- What You Need to Get Started 16
- Optional Equipment 17
- Serial Hardware Overview 17
- PXI Kits 18
- Chapter 1 Introduction 19
- PCMCIA Kits 20
- NI-Serial Software Overview 22
- Time-Saving Development Tools 22
- Figure 2-3 30
- Advanced Settings 31
- Figure 2-6 36
- Transceiver Mode 54
- Use FIFO Buffers 54
- FIFO Buffer Size 68
- Configuration 69
- Figure 4-6 79
- FIFO Enabled 89
- FIFO Buffers 89
- PCMCIA-232/2, PCMCIA-485/2 91
- Windows Me/9x 100
- Install the Hardware 101
- Figure 5-5 102
- AT Serial Board Installation 102
- Verify the Installation 103
- Verify the Hardware Resources 104
- Run the Diagnostic Test 105
- Port Settings Tab 107
- Advanced Port Settings 108
- Windows NT 109
- Install the Serial Hardware 110
- General Port Settings 114
- Resources 115
- Resource Settings 115
- AT Boards (Shared IRQ) 116
- AT Boards (Non-Shared IRQ) 117
- Using Your Serial Hardware 118
- Four-Wire Mode 119
- Two-Wire Mode: DTR with Echo 119
- Two-Wire Mode: DTR Controlled 119
- Windows 2000 120
- Windows NT/Me/9x 122
- Connector Descriptions 123
- DB-9 Connector 124
- Modular Jack Connector 125
- DB-25 Connector 126
- PCI serial board 127
- 68-Pin Connector 128
- Table A-4 129
- 100-Pin Connector 130
- Table A-5 131
- Serial Port Information 132
- Serial Communication Issues 134
- Half Duplex 135
- Termination 136
- Bias Resistors 136
- DTE vs. DCE 138
- Uninstalling the 139
- Hardware and Software 139
- PCI Hardware 140
- Uninstall the Software 141
- Uninstall the Hardware 141
- PXI Hardware 145
- PCMCIA Hardware 150
- AT Hardware 155
- Figure C-11 157
- Troubleshooting and 160
- Common Questions 160
- Address Test Failed 162
- Interrupt Test Failed 162
- PCI and PXI Boards 166
- AT Boards 166
- PCMCIA Boards 167
- \Windows\system 168
- PCI and PXI Hardware 170
- AT and PCMCIA Hardware 172
- Resolving Resource Conflicts 178
- WinNT\system32\drivers 179
- Specifications 183
- Four-Port Boards 184
- Isolated Four-Port Boards 184
- Eight-Port Boards 185
- 16-Port Boards 185
- Environmental Characteristics 186
- Software Characteristics 186
- PXI Serial Hardware 187
- PCMCIA Serial Hardware 190
- AT Serial Hardware 191
- Technical Support Resources 194
- Worldwide Support 195
- Glossary 197
- Numerics 199
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